Moon Family FAQ #5 - How Does Your Lifetime Guarantee Work?

What does the Lifetime Guarantee mean?

Moon products are made to endure. The highest grade of stainless steel is used on all of our stock. So you can rest assured your bottle is 100% BPA free and Phthalate free, food-safe and leak proof. This is a durable, premium product; even if we do say so ourselves. 


But, what happens if there is an issue with my Moon Bottle?

No worries, we know sometimes things can go wrong even with the best product. 


This happens rarely with our stuff, but in case your bottle isn't functioning as it should, please get in touch here and we will help you to find a resolution. 


Unfortunately, our lifetime guarantee does not cover accidental damage or general wear and tear. If you are concerned about scratches on your bottle, then we recommend you purchasing the uncoated Moon Bottle. 

 

To prolong the life of your Moon Bottle, check out our other blog posts on cleaning and alternative uses once it’s time for a new one. 

 

Have any questions reading your Moon product? Share your suggestions with us, we'd love to hear about them!!

Our Moon mission is to promote the use of reusable products to help improve the health of the planet and everyone on it. You can join the reusable revolution by purchasing a Moon Reusable product here

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