Payment, Shipping & Returns
Payment
Shipping & Delivery Times
Estimated delivery dates are shown when selecting your delivery option.
Upon placing an order, you can select from either:
Fast Delivery - Royal Mail 48-hour Tracked – (2 - 3 Working Days)
Free Fast Delivery – Royal Mail 48-hour Tracked (2 - 3 Working Days) – *Spend over £49*
Extra Fast Delivery – Royal Mail 24-hour Tracked – (1 – 2 Working Days)
After placing your order, you will receive an email confirmation of your order.
Once your product has been dispatched, you will receive another email with a tracking link so you can stay updated.
All orders are shipping by Royal Mail Tracked Delivery. Royal Mail delivery times may vary, especially during peak periods.
Returns
We accept returns for any non-personalised products within 30 days. You must return items in their original packaging and in the same condition as when you received them. Send us an email here to arrange your refund. Personalised product are non-refundable. However, if the reason for your return is based on a faulty product, your purchase will be covered under the lifetime guarantee.