Payment

We accept payments from all major Credit Cards, Paypal, Apple Pay and Google pay 

Shipping

We ship out all orders via Royal Mail Tracked Delivery.
Standard Delivery is 2 - 3 working days
Express Delivery is 1 working day
All orders placed before 2.30pm will be shipped out the same day
For orders over  £20, choose the Free Shipping option on Checkout
 
After placing your order, you will receive an email confirmation of your order.
Once your product has been sent, you will receive another email with a tracking code, so you can see the current status of your shipment. 
Delivery times may vary, especially during peak periods.

Returns

We accept returns for any reason within 30 days. You must return items in their original packaging and in the same condition as when you received them. Send us an email here to arrange your refund.

FAQ:

What does 'lifetime guarantee' mean?
It means that if you have a problem with your Moon Bottle or it has not met your expectations, you can contact us via email here and we will find a resolution. If you're still not happy, we'll offer you a replacement bottle.
Is accidental damage or general wear & tear covered?
Unfortunately we can't cover general wear and tear on the product or accidental damage in a lifetime guarantee. 
How do I return my Moon Bottle?
Please get in contact with us directly here and we will take it from there.